ACES Careers

Quality People behind
Quality Products achieving
Quality Results

6 2 1 header

ACES MISSION

Improving quality, confidence, transparency, and compliance in financial services by leveraging advanced technology platforms created with a customer-centric approach

ACES Core Values
6 2 2 innovate Innovative
6 2 2 exceptional Exceptional
6 2 2 passionate Passionate
6 2 2 leading Leading
6 2 2 agile Nimble

Making a Difference

ACES CARES is a philanthropic initiative established to enable ACES employees to share in the firm's success by contributing financially to the charities and causes close to their hearts.

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Career Opportunities

ACES is always on the lookout for self-motivated, enthusiastic team players who can make improvements in the day-to-day work lives of ACES employees and clients.

Support Specialist

Specific Responsibilities may Include, but are not Limited to:

  • This is a full time, 100% remote position with occasional travel
  • Develop and maintain excellent client relationships
  • Respond to incoming calls and emails from clients in a timely manner
  • Effectively troubleshoot and manage support issues
  • Provide phone or web-based training to clients
  • Fully document resolution to support tickets
  • Work schedule: Monday through Friday 11am-8:00pm ET/8am-5pm PT
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Client Relationship Specialist

Specific Responsibilities may Include, but are not Limited to:

  • This is a full time, 100% remote position with occasional travel
  • Support our Automated Document Manager (ADM) Product by categorizing new documents
  • Train ADM in document recognition by identifying document types
  • Review batches and ensure quality and timeliness in client delivery
  • Update and maintain account information and content for our existing clients in SalesForce
  • Take ownership in your training and development by being proactive, asking questions and identifying areas for growth
  • Quickly respond to all client emails/requests
  • Schedule client meetings and ensure timely and routine contact
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Senior Software Developer

We are looking for an experienced developer to be an integral part of our development team. You will be designing, developing and supporting various parts of the application, all with a focus on modernizing and supporting our user interface. In this role you will also support and mentor some of the junior developers on staff.

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Improve productivity and quality while controlling costs and risk.

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