In this episode, Michael welcomes back Trevor Gauthier, CEO at ACES Quality Management, an esteemed industry figure with a wealth of knowledge and experience. Together, they dive deep into the importance of quality control in today's mortgage market, shedding light on the challenges lenders face and the areas where they often fall short. From the origination to the servicing side, Trevor highlights the significance of ensuring high-quality loans, especially in an environment where every loan matters more than ever before. He emphasizes the need for robust quality control measures across various aspects of the business, not just limited to mortgage and servicing.
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