Follow ACES Announcements, Media Coverage, and Conference Schedule

Article | February 09, 2021

Managing Effects of Changing Regulations on Mortgage Servicing Operations

When it comes to COVID-19’s impact on the finance industry, the devil is in the details. A look at post-closing quality control data from the second quarter of 2020 reveals another spike in early payment defaults without a clear end in sight. Having increased by nearly 200% compared to pre-pandemic levels, EPDs are also 50% higher than the prior quarter.

Article | February 08, 2021

Navigating an Ever-Changing Regulatory Landscape Amid the COVID-19 Pandemic

Certainty was in short supply for much of 2020, but as the calendar turns to 2021, what has become clear is mortgage lending will continue to feel the effects of the COVID-19 pandemic well into the new year.

Press release | January 27, 2021

ACES Quality Management Recruits Mortgage Compliance Expert Amanda Phillips as Latest Executive Vice President

DENVER, Colo., January 28, 2021—ACES Quality Management™ (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced it has selected Amanda Phillips as executive vice president of compliance. In this role, Phillips will serve a key role in expanding the breadth and depth of ACES’ compliance and regulatory solutions.

Conference | January 25, 2021

ACUMA On The Go Webinar on Feb 11th Features ACES EVP of Compliance, Amanda Phillips

Join ACUMA for a crucial conversation about "When is a day considered a business day" with speaker Amanda Phillips, EVP of Compliance at ACES Quality Management. Phillips and ACUMA President Tracy Ashfield will discuss why this question matters. Our industry faces multiple definitions of a business day across regulations, but just within TRID we have two, and they can change the closing timeline of a loan quickly. Join us for this free online event to discuss this seemingly simple thing that trips up closing for us all.

Article | January 20, 2021

Why COVID-19’s full effect on loan quality has yet to be seen

National Mortgage News | Nick Volpe, EVP of ACES Quality Management

2020 will be remembered as an anomaly of a year, with the effects of COVID-19 rippling through nearly every aspect of the economy. While the mortgage industry experienced record loan volume, the pandemic created circumstances that impacted loan quality and exposed lenders to greater risk. As we close the books on 2020, analysis of post-closing QC data from the second quarter shows the industry has yet to feel the pandemic’s full effect on loan quality — meaning lenders shouldn’t consider themselves out of the woods just yet.

Press release | January 13, 2021

ACES Quality Management Charitable Giving Program Makes Impact For Third Consecutive Year

DENVER, Colo., January 13, 2021—ACES Quality Management™ (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the latest results of its ACES CARES philanthropic campaign and matching gift program. The campaign raised funds for 11 contributors and includes donation matching per employee with an additional amount donated to the top three charities of the overall team’s choosing.

Article | December 16, 2020

Critical defect rate of closed loans spiked in 2Q due to COVID-19

Critical defects found in closed mortgage loan files were at their highest since 2018 in the second quarter, due to conditions created by the pandemic, a review conducted by Aces Quality Management found

Press release | December 15, 2020

Critical Defect Rate Highest Since 2018, Per ACES Quality Management Q2 2020 Mortgage QC Trends Report

DENVER, Colo., December 16, 2020—ACES Quality Management™ (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the second quarter (Q2) of 2020. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control Software™.

Press release | December 07, 2020

ACES Quality Management™ Makes Key Loan Audit Platform Upgrades to Elevate User Experience for Lending Institutions

DENVER, Colo., December 8, 2020—ACES Quality Management (ACES), formerly known as ARMCO and the leading provider of enterprise quality management and control software for the financial services industry, announced the release of several key features and enhancements to its ACES Quality Management & Control Software™. The updates are designed to improve reporting through the system and create a highly customizable, easy-to-use experience.

Article | December 02, 2020

COVID-19’s Effect on Early Payment Defaults

Early payment defaults (EPDs) are on the rise due to the pandemic. In what ways will the large volume of EPDs affect lenders and servicers?