Below is the transcript for those who have trouble viewing the video.

Warm holiday greetings! I’m Trevor Gauthier, CEO of ACES Quality Management, and on behalf of the entire ACES team, thank you for being an essential part of our community. Your support truly means the world to us.

As we welcome 2025, I’m excited to reflect on what a remarkable year 2024 has been. Our 3rd annual ACES ENGAGE in Arizona brought together our fantastic community—familiar faces and new ones alike. The energy and engagement made this event a huge success, and we’re incredibly grateful to each of you for being there.

In 2024, we pushed the boundaries of growth and innovation. We faced challenges, hit big milestones, and deepened our commitment to quality and excellence. These achievements reflect the dedication of our team and, importantly, your invaluable feedback, which shapes our products and vision.

A few notable milestones include:

• Mandy Phillips, our EVP of Compliance, was named one of HousingWire’s Insiders, celebrating the industry's top operational leaders.
• ACES earned “Best Place to Work in Fintech” honors from American Banker and The Denver Post—again!
• We marked 10 years on HousingWire’s Tech100 Mortgage Companies list, a decade of distinction.
• Our ACES community grew, welcoming several top national banks, credit unions, servicers, and outsourcing partners.
• Over 100 clients are now registered for our ACES Certified Administrator Program, with 64 officially certified!
• Compliance updates are a priority—since last September, we published over 13,200 changes to ACES Managed Questionnaires.
• We added nearly 500 articles and 155 calendar updates to our Compliance NewsHub.
• Our subject matter experts continue to bring you the latest in quality control with the Mortgage QC Trends Reports and the QC Now webinar series.

Each milestone we’ve achieved reflects our unwavering commitment to your success. Your feedback and insights help shape the future of our products—making you an essential part of our journey.

Thank you for your continued trust and partnership. Together, we’re poised to reach even greater heights in the year ahead!

Mark your calendars for ACES ENGAGE 2025, May 18-20, at the Broadmoor Hotel in Colorado Springs. We look forward to seeing you there!

From all of us at ACES Quality Management, we wish you a joyful holiday season and a New Year filled with new possibilities. Thank you for being part of our ACES family.

ACES ROCKS!